PayTo for Tenants: Pay Rent from Your Bank

Benefits of paying rent with PayTo

PayTo transactions are recorded and easily manageable through your banking app.

Payments are protected as they’re completed via your online banking app, a secure environment.

PayTo can be used for a wide range of other payments like deposits and utilities (water, gas, electricity).

Funds settle quickly and securely, meaning less stress about when your payment was received.

Feature comparison between PayTo and traditional bank account payments
Feature	PayTo	Traditional bank account payments
Real-time payment approval, with no subsequent failures	Yes	No
Faster settlement for bank account payments	Yes	No
In-built instant account validation to help reduce errors and incorrect transactions	Yes	No
Clear visibility of direct debit agreements in your banking app	Yes	No
Notifications when a direct debit agreement is paused, changed or cancelled	Yes	No
Use for recurring or one-off payments	Yes	No

Visit your agent’s payment setup link. If you don’t have it, ask your agent.
Select PayTo as your preferred payment option, enter your bank account details and press submit.
Look out for a PayTo notification sent to your banking app.
Open your banking app and go to PayTo or Authorisations. The PayTo dashboard varies between apps, so check with your bank’s support team if you can’t find it.
Approve the PayTo agreement and you’re all set. Your rent will be deducted automatically on the approved due dates.

Log in to your Rental Rewards Tenant Portal using the button below.
Go to My Wallet, then Add New PayTo Account.
You’ll be redirected to your banking app to approve the PayTo agreement.
Follow the prompts to review and approve the agreement. Once approved, it stays active unless your account changes.
Choose which agents to use the new payment method with. If you only have one, simply select Apply to all merchants.

Bank availability: If your bank doesn’t support PayTo yet, you’ll need to use traditional bank transfers until the service becomes available.
Agent availability: Not all agents offer PayTo. Please check with your agent before setting up this payment method.
Fee changes: Switching your payment method may affect processing fees. Check the latest fees by updating your Payment Account on the My Agents page.
PayTo agreements: If you set up a new PayTo agreement, you’ll need to review and approve it again through your banking app.

Read the Tenant Terms and Conditions for the full terms that apply to PayTo agreements.